Return and Refund Policy

At Soulfulfind, we prioritize customer satisfaction. However, due to the nature of our business, we operate under a strict no-refund and no-return policy. Please review the details below to understand our policy.

No Returns or Refunds

• Once a purchase is made, it is considered final. We do not offer returns or refunds under any circumstances.
• Please ensure you review your order details carefully before completing your purchase.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of receipt at soulfulfinds.business@gmail.com. Provide a detailed description of the issue along with supporting images. We will assess the situation and provide an appropriate resolution, which may include a replacement or repair, If applicable for replacement may take upto 7 days for replacement

Exchanges

We do not offer exchanges for any items. We encourage customers to carefully select their products before placing an order.

Contact Us

For any questions or concerns regarding your order, please reach out to us at soulfulfinds.business@gmail.com. Our team is here to assist you.

Thank you for understanding and supporting our business!