Soulfulfind Privacy Policy
Last Updated: 15/12/2024
This Privacy Policy explains how Soulfulfind collects, uses, and shares your personal information when you interact with our services, visit our website at https://soulfulfind.com, or communicate with us. By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.
1. Updates to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on our Site with the revised “Last Updated” date. Please review this Privacy Policy regularly.
2. Information We Collect
The type of personal information we collect depends on your interactions with us. Below is an overview of the categories and sources of data we gather:
Information You Provide Directly
- Contact Information: Name, address, email, phone number.
- Order Details: Billing and shipping addresses, payment confirmation, order history.
- Account Information: Username, password, security questions.
- Shopping Preferences: Items viewed, added to your cart, or saved to your wishlist.
- Customer Support Communications: Details provided during support inquiries.
Information Collected Automatically
We use cookies and similar technologies to collect usage data, which may include:
- Device and browser information.
- IP address and network connection details.
- Interaction with the Site, such as pages viewed and links clicked.
Information from Third Parties
We may receive information from:
- Service Providers: Payment processors, fulfillment partners, and analytics tools.
- Marketing Partners: Data used for advertising and personalization.
3. How We Use Your Information
Your information is used to:
- Provide Services: Process orders, handle payments, arrange shipping, and manage returns.
- Improve and Personalize Services: Tailor content, recommendations, and advertisements.
- Communicate with You: Respond to inquiries, send updates about your orders, and share promotional messages (with your consent).
- Ensure Security: Detect and prevent fraud or other malicious activities.
- Comply with Legal Obligations: Fulfill regulatory requirements or respond to legal requests.
4. Cookies and Online Tracking
We use cookies to enhance your experience on our Site. These cookies:
- Remember your preferences and actions.
- Help us analyze usage patterns to improve our services.
- Allow third parties to display relevant advertisements.
Managing Cookies: You can manage cookies through your browser settings. Note that disabling cookies may limit functionality on our Site.
5. How We Share Your Information
We may share your personal information with:
- Service Providers: For tasks such as payment processing, shipping, and data analytics.
- Business Partners: For marketing and advertising purposes.
- Corporate Affiliates: To support business operations.
- Legal Authorities: When required by law or to protect our rights.
- In Business Transactions: In case of mergers, acquisitions, or sales of assets.
We do not sell sensitive personal information or use it to infer characteristics about you.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and Portability: Request a copy of your personal data.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request the removal of certain data.
- Opt-Out: Refuse the “sale” or “sharing” of personal information or targeted advertising.
- Manage Preferences: Opt out of marketing emails by using the unsubscribe link.
To exercise your rights, contact us at soulfulfinds.business@gmail.com. We may verify your identity before fulfilling your request.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Children’s Privacy
Our services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided us with personal data, please contact us to request its deletion.
9. Security Measures
We use reasonable safeguards to protect your data. However, no system is entirely secure. Please contact us immediately if you suspect unauthorized access to your account.
10. International Users
Your information may be processed outside your country of residence. When transferring data internationally, we use appropriate safeguards to ensure compliance with applicable laws.
11. Contact Information
For questions or concerns about this Privacy Policy, contact us at:
Email: soulfulfinds.business@gmail.com
Address: C/92 Near Chembur Post Office, Road No. 2, First Floor, Mumbai, MH, 400071, India
By using our services, you acknowledge that you have read and understood this Privacy Policy.